20/10/21

Cardiff residents and all those who access public services in the city are being encouraged to share their views about their experiences of services.

The annual Ask Cardiff survey has launched to gather people's views about what is working well in the city and areas where improvement is needed.

The feedback collected from the survey helps the council and public service partners to better understand how people experience the city and services and to know what is important to residents and the local community. The responses also help inform plans to make changes and improvements to services.

The survey focuses on a range of topics from family services, housing, jobs, community safety, travel and health and wellbeing.

With the Council facing a budget gap of £21.3 million next year, residents are also asked for their views on how they would prioritise the Council's available resources for the next financial year.

Cabinet Member for Finance, Modernisation and Performance, Cllr Chris Weaver, said: "Ask Cardiff is such a valuable method for us to understand residents' priorities and how satisfied they are with how current services operate.

"Almost 5,000 people took part last year and we'd like to see even more people taking part this year. It's really important that we hear from as wide a range of people as possible - as people of different ages, living in various parts of the city will have differing views and experiences of accessing services as well as differing priorities. We want to hear all those views."

Ask Cardiff 2021 can be completed online at www.cardiff.gov.uk/askcardiff2021  or residents can download and print a copy of the survey to return via Freepost. Anyone wishing to receive a paper copy of the survey to complete should contact C2C on 029 2087 2087 and a survey will be sent to them.

The survey closes on November 28, 2021.  Anyone who completes the survey can be entered into a prize draw to win one of ten £40 Love2Shop vouchers, which can be spent in a wide variety of high street shops.