Here to help you with your money worries


Cardiff Council is encouraging residents across the city struggling with money issues because of the pandemic to get in touch as soon as possible for help.


The Council's Money Advice team has helped thousands of customers in the past to deal with money matters and at a time when many residents are having trouble paying the bills because of reduced incomes and job losses, the team are keen to support people to deal with their money problems sooner, rather than later.


Cabinet Member for Housing and Communities, Cllr Lynda Thorne, said: "The last 10 months have been an incredibly stressful period, affecting many people's incomes, leaving them with less money but with bills and debts still to pay.


"If money worries are keeping you awake at night, if you don't know how you're going to pay the rent or put food on the table, we strongly urge you to get in touch with our team, who are experts at dealing with people's money worries. Our help is free and independent and can make all the difference. Just don't leave it too late."


The Money Advice team's support includes advice on budgeting, income maximisation, assistance to claim benefits, grants or discounts customers might be entitled to, debt advice, financial support to save a tenancy, help with fuel poverty and much more.


Cllr Thorne added: "We know that for many people, this will be the first time they have experienced money troubles and some may be reticent about seeking help. But our friendly team can put you at ease and help you get back on track.


"They work with customers to understand the cause of their money issues and can provide practical solutions including  access to a range of  financial help, as well as referrals into other council or partner services like Into Work Advice or the Housing Options service that can help their situation.


"We want to make sure people know about this fantastic service that has helped so many people over the years. It's a service that perhaps is more important than ever during these ongoing challenging times so if you or someone you know needs the team's support, please get in touch today."


The Money Advice team's website lots of useful information about its service, including help available for families struggling to get food at the moment, financial support for people on a low income who have been asked to self-isolate but who can't work from home, and much more.


For support call the Adviceline on 029 2087 1071 or