10 facts from our Annual Statutory Wellbeing Report

Every year we publish a statutory well-being report.

It's full of facts and figures about the services we provide -here are 10 of them, to give you an idea of what you will find inside.


  1. For the second year in a row Cardiff has come top of an all-Wales survey asking people whether their local authority provides high quality services - 58% said we did.


  1. In 2019/20 our Community Resource Team provided almost 58,000 hours of support before, during and after discharges from hospital, helping with the right balance of care and independence.


  1. We delivered 800 dementia friendly events during 2019/20 and our Day Opportunities Team helped approximately 200 lonely or socially-isolated people re-connect with their community.


  1. In 2019/20 Cardiff was recognised as a Living Wage City. There are now 108 Living Wage employers in the city, paying 35,538 people the real Living Wage - that's 5,295 more people being paid a living wage in Cardiff this year.


  1. In 2019/20 we created 152 apprenticeships and traineeships, our employment support services supported 1,050 people into employment, and we assisted 3,348 people with the roll out of Universal Credit.


  1. In 2020, the number of young people enrolled in Welsh Language Education increased by 244.


  1. With our help 1,795 people in Cardiff were successfully prevented from becoming homeless last year, and 200 multi-agency interventions took place, supporting rough sleepers into accommodation.


  1. A massive 98% of customers have said they are satisfied with the services provided in our Community Hubs.


  1. Last year 99.03% of reported incidents of fly tipping in Cardiff were cleared within 5 working days and 80.35% of incidents led to further enforcement activity.


  1. From parking permit applications to self-service Council Tax - more than 1.25 million contacts came via our digital channels last year and the ‘Cardiff Gov' app has been downloaded nearly 25,000 times.


You can read the full report here: