Wellbeing Support Service launches


An exciting, innovative new service to support adults who feel socially isolated and to help people manage their own personal wellbeing has been launched this week.


The Cardiff Wellbeing Support Service is a new initiative that seeks to boost customer's health and wellbeing and mitigate some of the negative impacts of the COVID-19 pandemic.


The service will be embedded with the Council's Community Hubs team and complement the work of the team's community inclusion officers who organise and encourage participation in the wide range of hub and partner activities and events. The service will provide short term, one-to-one mentoring to those that need it, helping them to access the right support they need.


The team will work with a variety of partners to ensure there is a wide range of provision to help as many people as possible. Clients will be supported to access advice, activities, events, training opportunities and any other provision to help meet their wellbeing needs. Activities will include lunch clubs, social clubs, digital sessions, gardening clubs, singing groups, litter picks, yoga, meditation, volunteering, healthy cooking groups  and much more, helping people to make new friends along the way.


Cabinet Member for Housing and Communities, Cllr Lynda Thorne, said: "Our new Wellbeing Support Service has been created as a positive response to deal with the detrimental impact the pandemic has had on people's wellbeing. Many people are still facing difficulties even though restrictions have eased.


"We know that many more people than before the pandemic feel their wellbeing has declined and would describe their mental health as poor. It's been a very tough time and people who previously were active and had good social connections have become socially isolated while others are now anxious about life ‘unlocking' again, so we have created this service to provide mentoring, advice, activities, information and signposting to people requiring short-term support to help improve their feeling of wellbeing."


To find out more about the service, please contact our Adviceline on 029 2087 1071, option 1 or